These are the 4 easy steps to return a product:
Step 1: Whatsapp us on +91 8469 004 005 or write to us on firstname.lastname@example.org mentioning your order number and the reason for the exchange of your unused/unworn order items. Kindly attach the referential photos of concerned items.
Step 2: Once the request is processed and confirmed, the return pick-up details will be shared with you via an email or whatsapp.
Step 3: The return pick-up will be scheduled by us within 5-7 working days.
Step 4: Once we verify that the products returned are unused/unworn and have all the packaging intact, you will receive a store credits for the amount of the item/s returned (COD & Shipping excluded).
This process can take 5-7 working days.
Please note that:
- The confirmation and execution of the exchange processes would take place only on working days.
- If a part of an order is cancelled, full shipping charges will be deducted.
- Shipping charges of the delivered order will not be refunded.
- FASHKA (Tanna Ventures Pvt Ltd) has authority to disapprove your return/exchange request if it fails the quality check test.