When you place the order, you will get an email with the order number. Shipment details with tracking number will be shared with you via an E-mail and/or SMS when your order is shipped.

You can track your order with either the order number or the AWB number on "Track Your Order" which is under quick links, at the bottom of the page.



Your order should reach you within 2 - 10 working days, depending on your Indian pin code.

Orders MIGHT get delayed because of Covid19 restrictions. 


We do perform “Quality Check” on all our shipping and packaging processes, but in rare circumstance if you do receive a damaged, defective or wrong product or an incomplete order altogether; get in touch with us at hello@fashka.com within 24 hours of receiving your order, stating your and attaching referential pictures of the same and we will take care of the rest.

If you do not receive your order at all, please write to us at hello@fashka.com . We will get in touch with our courier company regarding the same. You will either receive a refund of the exact amount if it is already paid for online or the product will be sent to you if it is available.



Yes, we do accept customized shipping orders. You can get in touch with us via an email or a call before placing the order and sharing the details of your preferred shipping date and time.

Since our shipping is handled by courier companies, we will be more likely to deliver the order according to your preference if we have the details in advance.


Prepaid orders get FREE shipping.

COD orders are chargeable with a COD fee.



Three delivery attempts will be made by the delivery system before your order reaches back to us. You can get in touch with us via an email at hello@fashka.com and our concerned professional will assist you further.